Telenor and Alphabet’s Google Cloud have shaped a partnership to digitalise the Norwegian telecom firm’s international operations and are exploring methods to collectively provide companies to clients, the 2 corporations stated on Monday.
The companies is not going to solely use Google Cloud’s companies to spice up Telenor’s personal IT and community, but additionally collaborate to supply Telenor’s clients with digital instruments, their respective chief executives advised Reuters.
Oslo-based Telenor serves 172 million clients with roughly half its income generated in Asia and half within the Nordics.
The digitalisation venture will imply a giant transformation for Telenor, however can also be a part of its ambition to seek out new income streams, Telenor’s CEO Sigve Brekke stated.
“I feel the longer term for telcos is to maneuver past connectivity, and to create worth on prime of connecting clients,” he stated.
With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s skills in offering knowledge administration data, machine studying and synthetic intelligence make it an excellent match, Brekke added.
“To digitalise our operation is to make it smoother,” Brekke stated. “You possibly can predict outages earlier than they occur… while you’re displacing a few of your backend processes, you possibly can easy out buyer experiences and make them higher.”
Digitalising the core operations of a telecommunications firm as massive as Telenor is new to Google Cloud and so are the joint buyer choices, stated Thomas Kurian, CEO at Google Cloud.
Among the many first companies the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) rework to digital operations.
“This not nearly optimising knowledge centres and transferring knowledge centres to the cloud,” Kurian stated.
“The work that we’re doing with SMEs…we’re not simply providing as a know-how provider, however constructing a joint providing to a buyer phase.”
© Thomson Reuters 2021